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FAQs

How do I get rewarded?

Check your email. Reward confirmation emails will be sent to the same email address you used to register for the program with.

When should I expect rewards?

The reward email and Yotpo points will be instantly sent out whenever you earn a new reward tier. Please check your Yotpo account accordingly to confirm your points have been allocated after receiving this email. 

What are my reward credits eligible towards?

Your reward credits/rewards are eligible towards online purchases at KicKee Pants. 

How many rewards can I earn in a month?

You have the ability to earn ten  rewards per month, plus any bonus rewards.

Can I get rewarded on any other social platforms?

While we encourage you to share on other platforms, we are only offering rewards for Instagram and TikTok at the moment.

Are Instagram stories included? What about IGTV's and Reels?

Only in-feed Instagram posts and stories are currently eligible for rewards. TikToks are eligible for rewards as well. 

What if I didn't receive my reward?

Please contact hello@kickeepants.com.

How do I ensure my post is valid?

Ensure you are posting from a public account, tagging the correct brand, and following the post guidelines.

How do I get started?

Just post and tag KicKee Pants, your posts will be automatically tracked. The more you post and tag KicKee Pants, the more rewards you can earn.

How do my points work?

Make sure you sign up with the same email used for your KicKee Pants Rewards Program.